Influx Energy Limited ("We"/"Us") are committed to protecting and
respecting your privacy.
This policy (together with our terms of
use and any other documents referred to on it) sets out the
basis on which any personal data we collect from you, or that you
provide to us, will be processed by us. Please read the
following carefully to understand our views and practices regarding
your personal data and how we will treat it.
For the purpose of the Data Protection Act
1998 (theAct), the data controller is Influx Energy Limited whose
company registration number is 07696060 and whose registered office
is 10 Nicholas Street, Chester, CH1 2NX.
Our nominated representative for the
purpose of the Act is Mr. Chris Hewitt.
Information we may collect from you
We may collect and process the following
data about you:
- Information that you provide by filling in forms on our site
includes information provided at the time of registering to use our
site, subscribing to our service, posting material or requesting
further services. We may also ask you for information when you
report a problem with our site or on other separate occasions when
we tell you that we will be collecting information.
- If you contact us, we may keep a record of that
- We may also ask you to complete surveys that we use for
research purposes, although you do not have to respond to
- Details of transactions you carry out through our site and of
the fulfilment of your orders (where applicable).
- Details of your visits to our site including, but not limited
to, traffic data, location data, weblogs and other communication
data, whether this is required for our own billing purposes or
otherwise and the resources that you access.
- Information regarding your energy usage figures.
IP addresses and cookies
We may collect information about your
computer, including where available your IP address, operating
system and browser type, for system administration and to report
aggregate information to our advertisers. This is statistical data
about our users' browsing actions and patterns, and does not
identify any individual.
For the same reason, we may obtain
information about your general internet usage by using a cookie
file which is stored on the hard drive of your computer. Cookies
contain information that is transferred to your computer's hard
drive. They help us to improve our site and to deliver a better and
more personalised service. They enable us:
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to
customise our site according to your individual interests.
- To speed up your searches.
- To recognise you when you return to our site.
You may refuse to accept cookies by
activating the setting on your browser which allows you to refuse
the setting of cookies. However, if you select this setting you may
be unable to access certain parts of our site. Unless you have
system will issue cookies when you log on to our site.
Please note that our advertisers may also
Where we store your personal data
The data that we collect from you may be
transferred to, and stored at, a destination outside the European
Economic Area ("EEA"). It may also be processed by staff operating
outside the EEA who work for us or for one of our suppliers. Such
staff maybe engaged in, among other things, the fulfilment of
your order, the processing of your payment details and the
provision of support services. By submitting your personal data,
you agree to this transfer, storing or processing. We will take all
steps reasonably necessary to ensure that your data is treated
Where we have given you (or where you have
chosen) a password which enables you to access certain parts of our
site, you are responsible for keeping this password confidential.
We ask you not to share a password with anyone.
Unfortunately, the transmission of
information via the internet is not completely secure. Although we
will do our best to protect your personal data, we cannot guarantee
the security of your data transmitted to our site; any transmission
is at your own risk. Once we have received your information, we
will use strict procedures and security features to try to prevent
Uses made of the information
We use information held about you in the
- To ensure that content from our site is presented in the most
effective manner for you and for your computer.
- To provide you with information, products or services that you
request from us or which we feel may interest you, where you have
consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered
into between you and us.
- To allow you to participate in interactive features of our
service, when you choose to do so.
- To notify you about changes to our service.
We may also use your data, or permit
selected third parties to use your data, to provide you with
information about goods and services which may be of interest to
you and we or they may contact you about these by email or
If you are an existing customer, we will
only contact you by electronic means (e-mail or SMS) with
information about goods and services similar to those which were
the subject of a previous sale to you.
If you are a new customer, and where we
permit selected third parties to use your data, We (or they) will
contact you by electronic means only if you have consented to
If you do not want us to use your data in
this way, or to pass your details on to third parties for marketing
purposes, please tick the relevant box situated on the form on
which we collect your data or, if there is no box, inform us at any
We do not disclose information about
identifiable individuals to our advertisers, but we may provide
them with aggregate information about our users (for example, we
may inform them that 500 men aged under 30 have clicked on their
advertisement on any given day). We may also use such aggregate
information to help advertisers reach the kind of audience they
want to target (for example, women in SW1). We may make use of the
personal data we have collected from you to enable us to comply
with our advertisers' wishes by displaying their advertisement to
that target audience.
Disclosure of your information
We may disclose your personal information
to any member of our group, which means our subsidiaries, our
ultimate holding company and its subsidiaries, as defined in
section 736 of the UK Companies Act 1985.
We may disclose your personal information
to third parties:
- In the event that we sell or buy any business or assets, in
which case we may disclose your personal data to the prospective
seller or buyer of such business or assets.
- If We or substantially all of its assets are acquired by a
third party, in which case personal data held by it about its
customers will be one of the transferred assets.
- If We are under a duty to disclose or share your personal data
in order to comply with any legal obligation, or in order to
and other agreements; or to protect the rights, property, or safety
of Us, our customers, or others. This includes exchanging
information with other companies and organisations for the purposes
of fraud protection and credit risk reduction.
You have the right to ask us not to process
your personal data for marketing purposes. We will usually inform
you (before collecting your data) if we intend to use your data for
such purposes or if we intend to disclose your information to any
third party for such purposes. You can exercise your right to
prevent such processing by checking certain boxes on the forms we
use to collect your data. You can also exercise the right at
any time by contacting us at [email protected].
Our site may, from time to time, contain
links to and from the websites of our partner networks, advertisers
and affiliates. If you follow a link to any of these
websites, please note that these websites have their own privacy
policies and that we do not accept any responsibility or liability
for these policies. Please check these policies before you
submit any personal data to these websites.
Access to information
The Act gives you the right to access
information held about you. Your right of access can be exercised
in accordance with the Act. Any access request may be subject to a
fee of £10 to meet our costs in providing you with details of the
information we hold about you.
Any changes we may make to our privacy
policy in the future will be posted on this page and, where
appropriate, notified to you by e-mail.
Questions, comments and requests regarding
Chris Hewitt or by email to [email protected].